How Can We Help You?

Get in Touch

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Email Support

Get help with technical issues, billing, or general questions.

support@poolazool.ai
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Beta Feedback

Help us improve PoolAzool by sharing your experience.

feedback@poolazool.ai
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Business Inquiries

Partnerships, bulk licensing, or custom solutions.

business@poolazool.ai

Quick Help

๐Ÿ“ฑ Beta Testing

PoolAzool is currently in beta. Join our TestFlight to try the latest features and help us improve the app.

๐Ÿ“ธ Photo Tips

For best results, take photos in good lighting with the test strip clearly visible and colors not faded.

๐Ÿงช Supported Tests

Works with any brand of test strips: pH, chlorine, alkalinity, hardness, CYA, phosphates, and more.

๐Ÿ”„ App Updates

Check TestFlight regularly for updates. We're actively improving the app based on user feedback.

Frequently Asked Questions

How accurate is the AI analysis?

Our AI achieves 99.9% accuracy in controlled testing conditions. Results depend on photo quality, lighting, and test strip condition.

Which test strips work with PoolAzool?

PoolAzool works with any brand of test strips, including AquaChek, Poolmaster, Taylor, LaMotte, and generic strips from pool stores.

Is my data private and secure?

Yes! Most data is stored locally on your device. Photos are only sent to AI for analysis and are not stored by our servers.

Can I use this for hot tubs and spas?

Absolutely! PoolAzool supports pools, hot tubs, spas, and swim spas with customized recommendations for each type.

When will the app be available in app stores?

PoolAzool is currently in beta testing. We're planning to launch on iOS App Store and Google Play in early 2025.

Do I need an internet connection?

You need internet for AI analysis, but you can view your history and pool profiles offline.

How do I join the beta test?

Contact us at beta@poolazool.ai for TestFlight access. We're actively looking for pool owners to help test and improve the app.

Can pool professionals use this?

Yes! PoolAzool supports professional equipment readouts and is perfect for pool service technicians and water testing professionals.

โšก Quick Response

We typically respond to support emails within 24 hours during the beta period.